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Data Protection Declaration

Data Protection Declaration of ORMO Számítástechnikai Kft. ("ORMO"; "we"), Teréz körút 20. II/1, 1066 Budapest, Hungary concerning the website www.ormo.hu ("Website").

Thank you for your interest in our products. Below we inform you in detail to what extent we process your personal data and what rights you have in this regard. The protection of your privacy is a high priority to us. The following declaration is intended to inform you comprehensively on what (personal) data we collect while using our services as well as how we deal with it and which rights you have within this context. Our Data Protection Declaration complies with the General Data Protection Regulation of the European Union ("GDPR").

Data protection regulations must always be observed when personal data is processed. For the scope of this Data Protection Declaration, the definitions of the DSGVO are relevant. Thus, the "processing" of personal data essentially includes any handling of the same. As far as data processed by us are human-related and—even if only through third parties, in a summary or by means of additional knowledge—make you identifiable as a person (in particular, have your full name brought to light), it is basically personal data.

In all web applications made available by us, data that damage reputation, offend, abuse, mock, defame, endanger minors or otherwise unlawful or questionable may under no circumstances be posted. Furthermore, the posting of special categories of personal data (in particular so-called sensitive data on racial and ethnic origin, political opinions, religious or ideological beliefs, trade union membership as well as genetic data, biometric data to clearly identify a natural person, health data or data on a natural person's sexual life or sexual orientation) is prohibited.

1. Data processing following the access of our website

You have the possibility to use the web application offered by us to a very limited extent without registration. In this case we process your IP address and metadata to your surfing behavior (e.g. date/time of retrieval, requesting provider). This data processing is carried out for the purpose of traceability of visitors, checking the effectiveness of advertising measures, playing off targeted advertising elements and messages as well as for the purpose of safety and improving the quality of our offer and is based on our legitimate interests, namely achieving the purposes just mentioned (Art 6 Paragraph 1 lit f DSGVO). To whom this data is (can be) transmitted, see point 2. The data will be deleted according to our deletion concept as soon as it is no longer necessary for the purposes mentioned.

2. Data transmission

For the purposes explained in this Data Protection Declaration, we will transfer your (personal) data to recipients of the following categories:

Within our organisation, those departments or employees who need your data to fulfil their contractual or legal obligations and as a result of data processing based on our legitimate interests, will receive it.

Furthermore, (external) contractors commissioned by us receive your data if they require the data to provide their respective service (whereby access to personal data is sufficient). All contractors are contractually obliged to treat your data confidentially and to process it only within the scope of the provision of services. This includes the following categories of recipients:

  • Software Development
  • Hosting Provider
  • Customer Support
  • Web-Analyse
  • IT-Support
  • Analytics

We have a constantly updated list of our recipient categories with regard to data transfers and contract processors.

Some of the recipients mentioned above are outside the EU or process your (personal) data there. However, we take measures to ensure that all recipients have an adequate level of data protection. To this end, we conclude standard contractual clauses, for example, which can be submitted on request. Alternatively, we use providers that are certified according to the EU-US Privacy Shield and for this reason have an appropriate level of data protection according to the DSGVO (according to the adequacy decision of the European Commission).

If we use contract processors, they are bound to our data protection practice as previously mentioned and will treat your personal data strictly confidential. Under no circumstances will they transmit your data to third parties or use it for purposes other than those intended to fulfil their obligations towards ORMO or in accordance with our express instructions without our express consent.

3. Rights of the data subject; transfer of data to third parties

A central aspect of data protection regulation is the implementation of adequate opportunities to allow for the disposition of personal data even after such data has been processed. For this purpose, a series of rights of the data subject are set in place. Skill shall comply with your corresponding requests to exercise your rights without undue delay and in any event within four (4) weeks of receipt of the request. To exercise your rights, please contact us at the following email address: dataprotection[at]ormo.hu. Specifically, the following rights are entailed:

  • a) If you exercise your right to information and there are no legal restrictions, we will inform you in detail about our processing of your data. To this end, we will send you (i) copies of the data (emails, database extracts, etc.), as well as information on (ii) specifically processed data, (iii) processing purposes, (iv) categories of processed data, (v) recipients, (vi) the storage period or criteria its determination, (vii) the origin of the data and (viii) further information as the case may be. Please note, however, that we cannot hand over any documents that could impair the rights of other persons.
  • b) With the right to correct, you may request that we correct incorrectly recorded, incorrect or (for the respective processing purpose) incomplete data. Your request will then be reviewed and the data processing concerned may be restricted upon request for the duration of the examination.
  • c) The right to (data) deletion may be exercised (i) in the absence of any need for processing purposes, (ii) in the event of the revocation of a consent granted by you, (iii) in the event of a special objection, provided that the data processing concerned is based on the legitimate interests of ORMO, (iv) in the event of unlawful data processing, (v) in the event of a legal obligation to delete and (vi) in the event of data processing by minors under 16 years of age.
  • d) In special cases there is an accompanying right to restrictions, after the exercise of which the data concerned may be stored. In addition to the possibility of restricting the examination period for data corrections, (i) the unlawful data processing (if no deletion is requested) and (ii) the duration of the examination of a special request for objection are covered.
  • e) In addition, you have a right to object to data processing. However, this only applies if the processing is not based on the legitimate interests of ORMO.
  • f) You may also exercise your right of appeal to the Supervisory Authority (see point 13). Please also note that we may not be able to comply with your request due to compelling reasons worthy of protection for processing (balancing of interests) or processing due to the assertion, exercise or defence of legal claims (on our part). The same applies in the case of excessive requests, whereby a fee may be charged here as well as in the processing of manifestly unfounded requests.

4. Data security

ORMO takes all appropriate technical and organizational measures to ensure that only personal data whose processing is absolutely necessary for business purposes are processed by default. The measures we have taken concern both the amount of data collected, the processing scope and its storage period and accessibility. On the basis of these measures, we ensure that personal data by default is only made available to a narrowly limited and necessary number of persons. Under no circumstances will other persons be granted access to personal data without the express consent of the data subject. We also use various protection mechanisms (backups, encryption) to secure the Website and other systems. This should serve to protect your (personal) data as best as possible from loss or theft, destruction, unauthorized access, alteration and dissemination.

All ORMO employees have been sufficiently informed of all applicable data protection regulations, internal data protection regulations and data security precautions and are required to keep secret all information entrusted or made available to them in the context of their professional employment. The requirements of the DSGVO are strictly observed and personal data is only made available to individual employees insofar as this is necessary with regard to the purpose of data collection and our obligations arising therefrom.

If we use contractors, they are also obliged to comply with all applicable data protection regulations on the basis of specific framework agreements. Furthermore, when handling your (personal) data, they are strictly bound to our guidelines, in particular with regard to type and scope.

5. Cookies

We use cookies, which are small text files that are stored on your computer when you access our Website. They help us to make our offer more user-friendly, attractive and secure. In many cases, these are "session cookies", which are deleted without your intervention as soon as you end your current browser session. Other cookies (e.g. for storing your language setting) remain for a longer period of time or until you remove them manually. Cookies do not contain any personal data.

Most browsers automatically accept cookies. However, you have the option of adjusting your browser settings so that cookies are either generally rejected or only certain types are permitted (e.g. restriction of refusal to third-party cookies). If you change your browser's cookie settings, however, our Website may no longer be used in full. You will find the setting options for the most common browsers under the following links:

6. Right of appeal

If you are of the opinion that we violate applicable data protection laws when processing your data, you have the right to file a complaint with the relevant national data protection authority. The requirements for such a complaint are based on the respective national implementation law of the DSGVO, as the DSGVO itself does not provide for any regulation in this respect. However, we ask you to contact us in advance in order to clarify any questions or problems.

7. Google Analytics

Our website uses Universal Analytics, the new generation of the web analysis tool Google Analytics of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), which enables us to analyse how you use this Website. Since a login to our Website is not intended or possible, you will only be assigned a client ID, which will be regenerated for different devices. The tracking code analytics.js (Java Script) is used for tracking. In this context, we process your data on the basis of our legitimate interest in producing easy-to-use website access statistics in a cost-efficient manner (Art 6 Paragraph 1 lit f DSGVO).

By using the software, a cookie is set (for the client ID), which is stored on your computer. The information generated by the cookie about your use of this Website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this Website, your IP address will be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to its transmission to a Google server in the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing other services relating to Website and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. Google cannot find out who you are.

Google is a participant in the EU-US Privacy Shield, which obliges the company to comply with the agreement and to maintain a level of data protection in line with European data protection standards. The Privacy Shield certification can be viewed at https://www.privacyshield.gov/list. In addition, all services Google offers via Firebase are ISO 27001 certified.

With the procedure described under point 11 you can prevent the storage of cookies by a corresponding setting of your browser software (possibly limited to third party cookies). You can also prevent Google from collecting data generated by cookies and relating to your use of the Website (including your IP address) and from processing this data by downloading and installing an appropriate browser plug-in (http://tools.google.com/dlpage/gaoptout?hl=en). If you delete your saved cookies, however, this step is required again. However, we would like to point out that you may then not be able to use all functions of the website to their full extent.

Further information on data protection in connection with Google Analytics and your options in this regard can be found at https://www.google.at/intl/de_ALL/analytics/learn/privacy.html.

Further information on data protection in connection with Firebase can also be found here: https://firebase.google.com/support/privacy/.

8. Contact details regarding data protection issues

In case you have any questions or requests concerning our privacy practices or if you would like to exercise your right of information, rectification or deletion, please send us a written request outlining your desire to:

E-Mail: dataprotection[at]ormo.hu

Data Protection Officer: Erik Rusek, MSc, also available at dataprotection[at]ormo.hu

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